Registration Terms

Black Hat West Coast Trainings 2013 Registration Terms & Conditions

We strongly advise that you print this page and keep a copy for your records.

Once you have completed your registration, please read your Order Confirmation email to make sure that you have been registered for the correct class BEFORE the start of the conference. If you find that you have been registered for the incorrect class, you must contact us by November 15 in order for us to move you to the class you originally wanted to be in (space pending). We cannot move you to another class after November 15 however, you may ADD a class. Please read the Training CLASS CHANGE REQUEST policy below.

Americans with Disabilities Act

If you require special assistance, auxiliary aids, interpreters or other reasonable accommodations while participating in the Training(s), please email Cassandra Reyes-Jones or call 415-947-6418 at least six weeks prior to the event date.

BADGES:

All persons on the conference floor must have a badge visible on their person at all times. Spouses, friends, peers, etc are not granted access to the show floor without a badge. If you wish for them to accompany you to any of the conference events including meals, reception, breaks or sessions, you must register them and pay the appropriate fees. Lost, misplaced, stolen or forgotten badges will incur a replacement fee equal to the original purchase amount of your pass. If your badge was complimentary, the fee will be the current, on-site rate.

CANCELLATION POLICY:

Fees are non-refundable after November 15, 2013.
Registrants who must cancel may substitute another person by submitting a Black Hat Registration Update Form. Please see the section on SUBSTITUTIONS.
Paid registrants who do not submit a Black Hat Registration Update Form by November 15, 2013, fail to send a substitute, or do not attend the conference forfeit their entire registration fee.
Paid registrants who cancel and do not substitute another person will receive a refund less a $300 processing fee if notification is submitted in writing via a completed Black Hat Registration Update Form on or before November 15, 2013.
Individuals are responsible for canceling their own hotel and travel reservations. Black Hat does not accept liability for hotel or travel costs.
If you cancel and re-register, your new registration will reflect the current pricing as of the date of your final registration. Earlier registration pricing will not be honored.
If you have erroneously registered twice for the same event (e.g. twice for the same Training class), you must submit a Black Hat Registration Update Form immediately and no later than November 15, 2013 or you will be responsible for the costs of both registrations.
Failure to attend the conference without written notification as detailed above prior to the start of the course will be considered a "No Show" and will result in forfeiture of fees paid in full.
If you register, have not paid, and do not cancel your registration by November 15, 2013, your registration may be automatically cancelled on November 15, 2013. If you do not respond to Black Hat attempts to contact you regarding the status of your payment, your registration will be cancelled. You will receive notification of your cancelled registration via email.
Black Hat reserves the right to cancel your duplicate or unpaid registrations without notice.

// Download the Black Hat Registration Update Form »

Code of Conduct

Black Hat believes our community should be open for everyone. As such, we are committed to providing a friendly, safe and welcoming environment. By participating you agree to abide by the Code of Conduct which can be viewed here.

GROUP DISCOUNT:

Group discounts are available for groups of 6 or more attendees registered and paid at the same time. Please or email us at blackhatregistration at ubm.com for more information.

Group registration requests are not available after November 10, 2013.
We cannot retroactively apply a discount to a group if they have registered as individuals.
ALL groups wishing to apply for a group discount must contact the conference administrator blackhatregistration at ubm.com PRIOR to registering online.
If you have already registered and paid in full your registration, you are not eligible for a discount if your organization also submits and qualifies for a group registration. You may cancel your registration minus the $300 registration fee by November 10, 2013 if you wish to partake in your organization's group registration.

Invoices:

Invoices are auto generated from the system once your registration is completed and paid in full. Invoices will be sent via email to the REGISTRANT'S primary and secondary (if provided) email address.

LETTERS OF INVITATION:

If you require a Letter of Invitation to attend this event, please email the Black Hat registration team at blackhatregistration at ubm.com to request a letter. Letters of Invitation are usually only required by foreigners who must obtain a visa in order to attend the conference.

Letters of Registration are only issued in the name of the registrant and will be emailed as a pdf and the original sent by regular, US First Class mail.

Minors At The Event

Due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the show floor at any time during the Black Hat Conference.

Non-Registered GUESTS:

PAYMENT:

Outstanding balances are due at the start of the conference. Admission to the Training will not be allowed and registration credentials will not be issued until all fees have been paid in full. Black Hat reserves the right to cancel your Training registration if we do not receive payment by November 15, 2013.

EIN/TIN: 11-2240940; Dun and Bradstreet: 06-592-6420

Wire Transfers: If you are paying by wire transfer, please note that payment in full needs to reach Black Hat no later than November 15, 2013 or your Training registration may be cancelled and the seat given to a paid registrant. You will be notified in the event of this happening. Please forward a copy of the SWIFT Proforma Invoice and the Wire Transfer form once the funds have been sent.

Credit Cards: We accept Mastercard, Visa & American Express. All credit cards are processed at the time of your registration.

Credit Cards - Change of Payment: If the credit card you provided us with has been successfully charged and you request that a different card be charged, you will incur a $100 administration fee.

US Government Terms: The following recognized federal government payments via GETA Request, SF1449, SF182 are accepted. Government contractors or those who are employed by companies under government contract ARE NOT ELIGIBLE for payment under government terms. All registrants who select payment via Government Terms must forward copies of the appropriate paperwork detailing budgetary approval, including a valid PO Number and signature, to us in order to confirm reservation of your registration.

Anyone who arrives on-site with an unpaid Government Purchase Order will be denied admittance unless he/she provides a valid personal or business credit card, which will be authorized for the amount due to guarantee payment.

Registrants who do not forward the appropriate paperwork within two business days of making the registration will have their registration deleted.

ALL PAYMENTS ARE DUE BY November 15, 2013 OR YOUR REGISTRATION WILL BE CANCELED. IF YOU ARE REGISTERED FOR A Training CLASS, YOUR SEAT WILL BE RELEASED TO A PAYING DELEGATE.

Declined Credit Card Transactions: If your credit card is declined, DO NOT make a second registration or register multiple times. Those who do will be charged a $300 administration fee per declined transaction. This is called the Registration Cancellation Administration Fee. If your credit card is declined, please contact your credit card company first to inform them of the issue and contact us at +1 866 203 8081 (GMT-8) after you have spoken to the credit card issuer.

REFUNDS:

Refunds will only be given if a Black Hat Registration Update Form is completed and returned by November 15, 2013.

Credit Cards: Refunds for credit card payments will only be to the original card charged.
Wires: Payments made via wire will be refunded via bank wire. Wire refunds will be issued NET 45 from the date of Proforma Invoice of a completed Black Hat Registration Update Form and a completed W8.
All refund requests must be accompanied by a completed Black Hat Registration Update Form and either a W8 for international bank wires

SUBSTITUTIONS:

Substitutions, including those made on site, are allowed with the written permission of the original registrant. You may submit your request via e-mail or fax by completing the Black Hat Registration Update Form.

If you find that you have registered yourself for the incorrect class, you must contact us by November 15, 2013 in order for us to move you to the class you originally wanted to be in (space pending). We cannot move you to another class after November 15, 2013.

A substitution is a straight transfer of registration credentials.

If your substitution requires us to process a new payment (change in credit card, additional class fees), this is considered a NEW registration and the person will be required to complete the on-line registration form and billed for all applicable registration fees.
If your substitution requires a Training class change, this is considered a NEW registration and the person will be required to complete the on-line registration form and billed all applicable registration fees.

Training CERTIFICATES OF COMPLETION:

If you do not receive a Training Certificate of Training, you must request your certificate no later than 48 hours after the end of the conference or you will not receive one. Black Hat does not replace lost, stolen or misplaced Certificates of Completion.

Training CLASS CANCELLATIONS BY BLACK HAT

If Black Hat is forced to close a Training class due to low enrollment, you have the following options:

Receive a full refund if you choose to cancel your Training – you will not be assessed an administrative fee.
move to another class if there is space in the class. You should complete the form that was sent to you via email and return it as directed on the form.
Please note that if the newly selected course is more expensive then you must pay the difference. If the newly selected course is less expensive, you will be given a refund for the difference in the original payment instrument.

Training CLASS CHANGE REQUEST:

If you wish to change classes, you must submit the Black Hat Registration Update Form by November 15, 2013. You will be billed the difference in the class cost. All outstanding fees must be paid in full by November 15, 2013.

If you are owed a refund for the difference of the class cost, you will be sent a refund via the same method of payment.
Class change requests will not be accepted after November 15, 2013.
All trainers are paid per student registered for the class and it would be unfair to the trainers to change their expected enrollment once we have guaranteed them a certain number of students.

You are registered only for the Training class you selected. In order to change classes, you must complete the Training Class Change Request no later than November 15, 2013 space pending. After this date, we cannot change your Training class unless it has been cancelled.

Please Email your request to: [ blackhatregistration at ubm.com ]. Class space for the Training is extremely limited and we have sold out in years past so there is no guarantee that space will be available in the class you are requesting.

Training CLASS RESERVATIONS:

All Training course seats are first come, first paid. The only way to hold a seat in a Training course is to be paid in full at the time of your registration. Black Hat reserves the right to cancel your unpaid registration without notification in order to guarantee the seat to another delegate.

PRIVACY STATEMENT:

For information about our privacy policy, go to www.blackhat.com

All inquiries, correspondence and issues related to conference registration should be directed to Black Hat via email
[blackhatregistration at ubm.com]
In the event you need immediate assistance our registration team can be reached via phone:
toll-free phone: 866.203.8081
fax 415.947.6011
Monday – Friday 9am – 4pm PST.

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