KnowBe4
By Jeremy Schwartz, Snr. Content Marketing Manager
Cybercriminals are leveraging AI to create more sophisticated threats, from deepfakes to AI-generated phishing emails. However, infosec professionals can use AI to strengthen their human firewall and enhance cybersecurity efforts. A robust security awareness training (SAT) and simulated phishing program with AI at its core can significantly improve an organization's cybersecurity initiative. While AI-powered cybersecurity tools are emerging, challenges remain: (1) Rapid evolution of AI technology requires constant vigilance. (2) Traditional security measures may be insufficient against AI-powered attacks. (3) Time and resource constraints make it difficult for cybersecurity personnel to stay updated on emerging threats AI enhancement can elevate existing SAT initiatives in several ways: (1) Automated Training and Reinforcement: AI-driven adaptive learning systems can automate the assignment of training based on individual learning histories, including effectiveness of previous modules, recent SAT exercise results, and personal learning preferences. This approach streamlines the admin's job and increases training relevance for users, improving engagement and retention. AI can also auto-generate quizzes to reinforce learned content and organizational policies. (2) Optimized Simulated Phishing Campaigns: AI-powered recommendation engines can act as phishing assistants, automatically selecting the best phishing test for each user. (3) Generative AI tools can be incorporated into phishing template creation, ensuring variety and scalability across the organization. This adaptability is crucial in addressing constantly evolving threat vectors. AI Teamed with Crowdsourced Intelligence: Combining user-driven crowdsourcing with AI-powered email security tools can enhance phishing threat intelligence. Users can report both simulated and real phishing emails, enabling faster identification of threats. This approach helps make AI smarter by allowing users and security teams to identify, vet, and gather data on suspicious vs. malicious emails in large quantities. The impact of AI on society is no longer theoretical; it's happening now. Organizations must incorporate AI into their cybersecurity and SAT initiatives to stay ahead of cybercriminals. By harnessing AI within security awareness training programs, businesses can better manage human risk and maintain a strong security culture. Investing in AI-enhanced security awareness is essential for safeguarding against current and future cyber threats. As threat actors increasingly use AI for malicious purposes, organizations must fight fire with fire, leveraging AI to fortify their defenses and protect their assets.